In this session, Sindhu Joseph, CEO of Copper, starts the discussion by highlighting how advanced technologies are transforming wealth management. Panelists, including Joel Bruckenstein from Technology Tools for Today and Mike Wilson from Orion, share their perspectives on the integration and future of AI in the industry.

They emphasise the role of AI in enhancing personalisation, efficiency, and client engagement. The discussion touches on the evolution of AI, with historical references to robo advisors and the importance of innovation from new firms pushing incumbents to adapt.

The panel also discusses the risks and due diligence required for AI implementations, the potential for AI to revolutionize user interfaces, and the balance needed between innovation and practical application. Lastly, the panelists address the future implications of AI, including its potential to disrupt middle and back-office jobs, while underscoring the significance of human financial advisers in maintaining client relationships. They anticipate AI becoming as ubiquitous as email in the industry, empowering advisers to better serve their clients.

Watch parts of the session here: